“GenAI can act as a creative partner, suggesting designs for new business workflows and offering ideas that most subject matter experts might not see given their focus on the day-to-day,” says Don Schuerman, CTO at Pega. “Business experts apply the productivity enhancements of GenAI, such as summarizing content and finding answers, directly into the workflows that need it most.”
Some of these features are rapidly becoming table stakes and no longer offer real competitive advantages, according to Schuerman. He says, “New advances could help low-code developers create entire workflows from scratch. Feeding genAI engines with industry best practices makes it possible to design entire enterprise-class applications in seconds with just a few prompts and offer ideas that users and developers might not discover on their own.”
What are the platform’s out-of-the-box capabilities?
App development platforms should be able to interface with the business’s SaaS platforms, proprietary applications, and data repositories while supporting integrations with the external ecosystem of partners, platforms, and third-party plugins. Low- and no-code platforms compete on technical approaches, scale, and ease of use in developing applications that are part of end-to-end workflows.