No, it’s not just you — the Xbox Rewards app isn’t working right now

Many users have been reporting issues with the Microsoft Rewards app on Xbox since late yesterday, and sure enough, we can’t get the darn thing to play nice either. Folks on Reddit, Twitter, and our own social channels have been complaining about the app not working for the best part of a day at the time of writing. The issue comes in several flavours, most of which we’ve seen first-hand. Sometimes, the app will hang on the loading splash screen for a while before giving the error that it’s taking too long, other times it will simply try to load for a while then crash back to the dashboard, and some people are getting rarer errors — one Reddit user even reported getting the “This app is no longer supported” message, so it could be that we’re waiting on an update to roll out before it will work properly.That said, some people are managing to get in, only to find that the app is sluggish and unresponsive, and still isn’t tracking things properly. A lot of the initial reports came from UK users, but Xbox owners from around the globe have since chimed in to say that they too are struggling with the app. Many are concerned about losing long reward streaks as a result of this issue, so hopefully it’ll be resolved soon. We’ll let you know when we find out more, and/or once the Rewards app is back up and running.Having issues with the Rewards app yourself? Aware of a way to fix or circumvent the problem? Share your wisdom and experiences below!



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